Job Description: Airline Ticket and Hotel Booking Executive - VACANCY FOR 02
Position Overview:As an Airline Ticket and Hotel Booking Executive, you will play a pivotal role in facilitating smooth travel experiences for our clients by coordinating their flight and hotel reservations. Your attention to detail, strong communication skills, and industry knowledge will contribute to delivering exceptional customer service and ensuring all travel arrangements are accurate and timely.
Responsibilities:
Domestic/International Airline Booking: Handle flight bookings for clients, including researching and presenting options based on their preferences, budget, and schedule.
Coordinate with various airlines to secure reservations, confirmations, and special requests such as seat preferences and meal choices.
Provide clients with accurate information regarding flight itineraries, baggage policies, and any other relevant details.
Hotel Reservations:Assist clients in finding suitable hotel accommodations based on their requirements and preferences.
Make hotel reservations, ensuring availability, accurate details, and confirmation of bookings.
Coordinate with hotels to manage special requests, room preferences, and any additional services required.
Customer Service:Provide excellent customer service by promptly responding to inquiries, addressing concerns, and offering assistance throughout the travel booking process.
Guide clients through the booking process, explaining various options, pricing, and relevant policies.
Travel Itineraries:Create comprehensive travel itineraries that include flight details, hotel information, transportation options, and any additional activities or services booked.
Ensure that all travel arrangements are accurately documented and conveyed to clients.
Collaboration:Work closely with the sales and marketing teams to promote special offers, packages, and incentives to clients.
Collaborate with travel partners, airlines, and hotels to negotiate rates and secure preferred arrangements.
Documentation and Reporting:Maintain detailed and organized records of all bookings, reservations, and communications with clients and travel partners.
Generate regular reports on booking trends, customer preferences, and feedback for analysis.
Industry Knowledge:Stay up-to-date with industry trends, travel regulations, and changes in airline and hotel policies to provide accurate information to clients.
Requirements:
- High school diploma or equivalent; degree preferably in hospitality, tourism, or related field is a plus.
- Proven experience as a Travel Agent, Booking Executive, or similar role in the travel industry. -- FRESHERS ARE INVITED !
- Familiarity with GDS (Global Distribution System) software for flight and hotel reservations. -- TRAINING WILL BE PROVIDED FOR FRESHERS !
- Excellent communication and interpersonal skills.
- Strong attention to detail and organizational abilities.
- Proficiency in using booking systems and online travel platforms.
- Ability to work under pressure and handle multiple bookings simultaneously.
- Customer-centric approach with a commitment to delivering exceptional service.
- Knowledge of international travel regulations and visa requirements is advantageous.
- Flexibility in working hours, including weekends and holidays, as per business demands.
Join our team as an Airline Ticket and Hotel Booking Executive and contribute to creating unforgettable travel experiences for our clients. Your dedication and expertise will help us maintain our reputation for excellence in the travel industry.
Job Type: Full-time
Salary: ₹12,000.00 - ₹30,000.00 per month
Benefits:
- Cell phone reimbursement
- Internet reimbursement
Schedule:
- Day shift
Supplemental pay types:
- Commission pay
- Overtime pay
- Performance bonus
Experience:
- Operations: 1 year (Preferred)
- total work: 1 year (Preferred)
Language:
- English (Preferred)
Ability to Commute:
- Hyderabad, Telangana (Preferred)
Ability to Relocate:
- Hyderabad, Telangana: Relocate before starting work (Preferred)
Speak with the employer
+91 9860003377
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